A Faulty Gadget Alert: Asda Recalls Cordless Vacuum Due to Fire Risk
Table of Contents
Shoppers Urged to Check Their Vacuum Cleaners
Shoppers who have purchased the Goblin cordless vacuum cleaner are being asked to check the model of their vacuum to see if it is affected by the issue. The affected model is the GHV102W-20, and shoppers are advised to stop using the unit immediately and return it to their nearest Asda store for a full refund or exchange.
Reason for Recall
The recall is due to a worrying fire risk posed by the battery overheating in some units of the Goblin handheld vacuum. The government has stated that the product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016, and that the overheating battery could pose a significant fire safety risk if left on charge and unattended.
What to Do If You Are Affected
If you have purchased the GHV102W-20 model and are affected by the recall, you can return it to your nearest Asda store for a full refund or exchange. The website of Asda states that only products with the site codes 5A.08.20.115; 15A.10.21.181 or 15A.09.22.168 can be returned. The site codes can be found on the body of the vacuum cleaner.
- Stop using the unit immediately
- Return it to your nearest Asda store
- Request a full refund or exchange
- Contact Asda Customer Relations for further information
What to Look for
To determine if your vacuum cleaner is affected by the recall, check the site codes on the body of the vacuum cleaner. The affected models are the GHV102W-20, with site codes 5A.08.20.115; 15A.10.21.181 or 15A.09.22.168.
| Model | Site Codes |
|---|---|
| GHV102W-20 | 5A.08.20.115; 15A.10.21.181 or 15A.09.22.168 |
Government Response
The government has stated that the product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. The spokesperson said: “The battery may overheat in some units of the Goblin handheld vacuum, posing a fire safety risk if left on charge and unattended. We urge all affected customers to stop using the unit immediately and return it to their nearest Asda store for a full refund or exchange.”
Asda’s Response
Asda has apologized for the inconvenience caused by the recall and has provided a clear plan for customers to return the affected vacuum cleaners. The company’s website states: “We are very sorry for any inconvenience caused. If you would like any further information, please contact Asda Customer Relations on 0800 952 0101.”
What to Do Next
If you have purchased the Goblin cordless vacuum cleaner and have not yet checked your model, it is essential to take action immediately. Check the site codes on the body of your vacuum cleaner to determine if you are affected by the recall. If you are, stop using the unit and return it to your nearest Asda store for a full refund or exchange. Do not attempt to use the vacuum cleaner again until it has been inspected and cleared by Asda.
Conclusion
The recall of the Goblin cordless vacuum cleaner is a serious reminder of the importance of ensuring that all electrical products meet the required safety standards. It is crucial that customers take immediate action to protect themselves and their families from potential fire hazards. By following the clear instructions provided by Asda and the government, you can ensure a safe and hassle-free return process.
news is a contributor at VacMux. We are committed to providing well-researched, accurate, and valuable content to our readers.
